Initiating eLearning via Workflow Management

Both eLearning and Workflow Management Systems are widely used today to support Content Management. Workflow Management is designed to organise office processes in as optimal a way as possible by strictly structuring work, while eLearning enables a very flexible approach to the learning of new skills or information. In this paper, we suggest the integration of eLearning into Workflow Management, so that a demand for learning is registered automatically by the Workflow Management System, and is delivered via the Internet to provide a fully distributed solution for today’s organisations. Such a demand exists, for example, when an employee has to conduct a certain task for the first time. With the aid of a Learner Management System this tailored learning can be configured in a maximally efficient way with respect to each learner’s prior knowledge. We are currently testing our results in cooperation with one of the largest German insurance companies.